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Trust: Communities rely on us. Last year, we processed 2.6 billion items, and delivered to 115 countries across the world. We were named the Most Trusted Services Brand in the Roy Morgan Trusted Brand Awards for 2022.

Inclusivity: Everyone deserves to belong. Our people represent 145 nationalities, 3% are Aboriginal and Torres Strait Islander and 5.6% have a disability.

Empowerment: We find a way. The world is full of possibility. We challenge ourselves to create a better future for everyone and get the job done.

Safety: Be safe and well. Everyone should feel safe and well in the course of their day. We support and care for each other. We have a clear strategy for our people's physical and pyschological safety, approved by industry experts and the Board in 2021.

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Internal mobility is made easy, and with the size of our business, the options for new pathways are unique and extensive.

Our team members have access to valuable internal training like our Delight Program, ProjectMe, Elevate, Indigenous Emerging Leaders Program and more

We’ve invested $1bn into new technology, facilities, our fleet and more people to help us deliver like never before.

Since 2019, we've sent 185+ million parcels carbon neutral, which is the equivalent of taking 105,000 cars off the road. We’re also investing in Australia’s largest electric delivery fleet.

Through our partnerships, we're helping Australians improve mental health and wellbeing, improve access to books and literacy materials for children and helping prepare for, respond and recover from disasters.