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General information

Name
Senior Business Analyst
Site / Location
Melbourne Support Centre
Ref #
12366661
Entity
Australia Post
Opening Date
07-Aug-2025
Suburb
Richmond
Work Type
Permanent Full Time

Description & Requirements

Help us deliver like never before

Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride.  


About the opportunity  

Australia Post has an unexpectedly dynamic and collaborative culture that feels more like a start-up than a two-century old icon. The business is full of amazing challenges and opportunities for business analysts who want to design, build, maintain or transform solutions that Australians love and trust.


What you’ll deliver with us  

Reporting to the ‘Head Of P26 PIVOT Operations’, you will assist the enterprise to articulate the needs and the rationale for change and designing solutions that can deliver value. You will also perform on a variety of initiatives within the enterprise, the boundaries of a project, or throughout the enterprise's evolution and continuous improvement.

You’ll also

  • Plan the business analysis approach and effort 
  • Communicate the project plan to stakeholders and monitor the progress
  • Capture, document, and process mapping
  • Build a shared understanding of business needs and potential solutions
  • Specify and model the goals of the business and the needs of stakeholders
  • Structure and manage the requirements repositories, prioritisation, change and acceptance


About You 

  • At least 5 years business analysis experience 
  • Proven process modelling experience using process modelling tools such as Signavio 
  • Previous experience in supervising junior business analysts
  • Prior experience in change/business analysis for a large-scale and complex organization 
  • Experienced in business modelling and analysis tools


How we’ll deliver for you

  • A unique transformation project that will mean you get to help shape the future of Australia Post
  • Lead cross functional projects and add real value to the business
  • Work with some of the sharpest minds in the freight & logistics industry
       

We’re delivering together 

At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees. 

 

We believe our business should reflect the diverse communities we operate in and are proud to be an inclusive workplace for people from all walks of life. We encourage applications from people of all ages, genders and backgrounds including Aboriginal and Torres Strait Islander peoples, People with Disability, LGBTQIA+ and Refugees. We are one of the largest organisations in Australia to successfully achieve Disability Confident Recruiter status. We are committed to providing an inclusive and barrier-free recruitment process and workplace for those living with a disability and are committed to reviewing and removing bias in our processes to create a gender-equitable recruitment experience and workplace.  If you have any questions about accessibility, please contact our Diversity & Inclusion team on inclusivecareers@auspost.com.au

See and hear more about what it's like to work in business support with us: